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2011 Bond

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1. What is a bond election and what is the April 2 vote about?
2. What are the three propositions I can vote on and do I vote separate for each one?
3. How were these projects selected and who selected them?
4. Will this bond issue raise taxes?
5. Doesn’t the city already have too much debt?
6. Does the city have enough money to pay for this debt?
7. If the city has money to pay for this debt, why can’t that money be spent on some of these projects?
8. Why can’t the city just use the general fund to pay for these projects?
9. Will this bond issue help the general fund?
10. Has the city ever issued general obligation bonds for sanitary sewer projects?
11. How much sewer work is estimated in order to resolve current sanitary sewer overflow issues?
12. If proposition 1 fails, what percentage increase in water / sewer rates would likely be required to resolve the current SSO issues?
13. Will this work benefit the local economy?
14. How long will it take for these projects to be completed?
15. Why are some projects listed as "citywide’" or "neighborhood," but without a specific area designation?
16. Why do we have to pay $8 million to comply with Americans with Disabilities Act (ADA) projects?
17. When is the vote?
18. Where do I vote?

Auxiliary Officer Program

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1. Do I have to live in Shreveport to join the auxiliary?
2. Are auxiliary officers reimbursed / paid for their services?
3. After the auxiliary training academy, is there additional training required?
4. Does the department or city provide insurance in the event of injury while on duty?
5. Can auxiliary officers issue tickets?
6. Are auxiliaries supplied with uniforms and equipment?
7. What vehicles are used by the auxiliary?
8. What are the requirements to maintain my position with the auxiliary?
9. What are some of the auxiliary’s request for service?

Building Permits

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1. Who issues permits?
2. When is a permit required?
3. What do I bring when applying for a permit?
4. Who must prepare the plans?
5. What must a complete set of plans and specifications include?
6. How are plans reviewed?
7. What other permits are required?
8. Is there a permit fee?
9. Who should apply for the permit?
10. Can preliminary plans be reviewed before bidding?
11. When will a permit be issued?
12. Can permit fees be waived?

City Council

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1. Who is my council member?

City Court

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1. How do I have a criminal charge expunged from my criminal history?
2. How much does it cost to file a motion?
3. How do I subpoena someone to court?
4. How many people may I subpoena?
5. Does it cost anything to have someone subpoenaed to court?
6. What if I am unable to hire an attorney?
7. Where can I take the driving class to keep a moving violation off my driving record?
8. Is there a list of recommended local driving schools?
9. How can I find my court date?
10. What is the fine amount for my ticket?
11. I missed my court date and now have a warrant
12. I failed to pay my citation and now my driver's license is suspended.

City Marshal

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1. What does the Shreveport Marshal's Office do?
2. How long is a Marshal's elected term?
3. Is the Marshal's Office limited on where they serve and execute court orders?
4. What happens if it is outside our jurisdiction?

Community Development

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1. What Services do you Provide for the Jobseeker?
2. What Services do you Provide for the Employer?
3. What is the LaJET Program?
4. What happens if a client does not comply with the LaJET Program?
5. How long does a Client have to participate in the LaJET Program?
6. What must I do if I lose my benefits because I did not comply with the LaJET Program?
7. Who should I contact if I have a complaint about program activities or staff?
8. What is WIA?
9. Do you have training programs?
10. How do I qualify for training programs?
11. What is the Application Process?
12. What type of financial assistance is available through Community Development?
13. What is the maximum loan amount one can apply for?
14. Do I have to put my own money into the business or project?
15. Is there an EDI application?
16. What types of business will the city NOT fund?
17. Do I have to live in Shreveport to qualify for loan?
18. Can I get a loan to combine all my bills?
19. What is required of me if I take out a loan with the city?
20. What will my monthly payment be on my loan?
21. What is the interest rate for the business loans?
22. Can anyone apply for the Economic Development Initiative loan?
23. If my bank will not fund 100% of my project, can I still apply for EDI funding?
24. Can I apply for EDI funding if I have filed bankruptcy?
25. I know I have to prepare a business plan, but I do not know where to begin. Where can I get business plan assistance?
26. What kind of collateral is accepted for the EDI loan?
27. What is working capital?
28. Who makes the final decision of approval for the EDI loans?
29. How often does the Loan Review Committee meet?
30. If I wanted to make the Loan Committee meeting, what is the deadline to have all my information in to the Business Loan Coordinator?
31. Is it possible for the business loan applicant to make a presentation to the Loan Review Committee during the meeting?
32. What is the approximate turn-around time one the loan has been approved?
33. Is the city’s criteria to evaluate the business loan application similar to banking standards?

EMS FAQs

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1. What is the purpose of the EMS LifeCare Program?
2. What if I don’t have insurance to cover Ambulance transport costs?
3. If a citizen were to become an EMS LifeCare member who is covered within the membership?
4. Is there a cost associated with the EMS LifeCare program or is the service provided free to the citizens of Shreveport?
5. What is the period that I can apply for EMS LifeCare?
6. What is the period of coverage for EMS LifeCare?
7. Will you still accept my EMS LifeCare Membership after the open enrollment period closes?
8. Does the EMS LifeCare Membership program cover non-emergency transports such as trips to the doctor’s office?
9. What constitutes an Emergency per Shreveport Fire Department guidelines?
10. Does EMS LifeCare Membership cover transports by any other agency?
11. If I live outside the city limits of Shreveport but spend a large part of my time in Shreveport, may I apply?
12. My address is inside the city, but not annexed into the city. Can I still purchase EMS LifeCare?
13. I made a payment by check or money order. Why do I mail it to a New Orleans P.O. Box?

Environmental Services

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1. Does my facility need an industrial user permit?
2. What are the costs of being a permitted industry?
3. If I am permitted, what will I have to test for and how often?
4. How does the city handle permit violations and enforcement?
5. What size grease trap do I need?
6. How do I maintain my grease trap?
7. Who needs an industrial storm water permit?
8. How do you get permitted?

Environmental Services - Pretreatment

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1. Why have industrial pre-treatment?
2. How does the pretreatment program work?

Fire

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1. What is the number to call if I have an emergency?
2. How do I get a fire incident report?
3. Is there a charge to get a fire incident report?
4. Can I tour a Shreveport Fire Department station?

Human Resources

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1. How do I apply?
2. How do I contact the Human Resources Department?
3. How long does my application stay active?
4. I applied for a job, why haven't I been contacted?
5. Is the city an equal employment opportunity / affirmative action employer?
6. What accommodations will Human Resources make for handicapped applicants?
7. What are my appeal rights?
8. What are the office hours and deadline for applications?
9. What does the Human Resources Department do?
10. What is the employment process?
11. What is the process used for selection of applicants?
12. What jobs does the city have?
13. Why didn't I qualify?

Internal Audit

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1. How do I report fraud or misuse of City resources?

Main

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1. How do I contact a city/county department?
2. Where can I find the answers to my frequently asked questions?

MPC - FAQs

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1. I have a large lot or tract of land and want to sell part of it. Do I have to subdivide first?
2. How do I subdivide my property?
3. I received a letter stating that a "subdivision will be considered for approval" in my neighborhood. What does that mean?
4. What does "re-platting" mean and do I do that?
5. Can you recommend a land surveyor?
6. How do I rezone my property?
7. What if my property is properly zoned for what I want to do but is not developed?
8. My site plan was approved by the MPC, when can I get my permits?
9. I want to move my office to my home, what do I do?

Paint Your Heart Out

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1. I am unable to trim hedges and clean off my porch, will my house get painted?
2. What time will the painting begin / end?
3. There were supplies and debris left in my yard. Who's responsible for cleaning it up?
4. That's not the color I chose. What do I do now?
5. No one met with me before paint day, what do I do?
6. How can I make a suggestion?

Parks and Recreation

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1. How can I find the phone number for a recreation center?
2. Where can I get information to rent a shelter/park?
3. Who can a person call to report an unsafe condition or other problems at parks?
4. Where can I get information on how and where a person of any age may participate in recreational activities?
5. My Father/Mother is over 60 years old and is looking for some place in Shreveport where they can go for something to do. Do you have a number that I can call to find out about such a place?
6. My Father/Mother is over 60 years old, has never used a computer, but wants to learn how to use a computer. Do you offer computer classes for the non-technical person?
7. Can you provide information on your swimming pools?
8. Where can I get a permit to sell at a city park?
9. How can I get information about the locations of City Parks or Park facilities?
10. How much does it cost to join a program (senior program, after school program, summer camp playground, teen program, computer class, aerobics)?
11. How much does it cost to use the weight room, gym, tennis courts, etc. at the community centers?
12. Is there a curfew for teenagers for rentals at SPAR facilities?
13. What are the operating hours and programs at a community center?
14. Can I bring a barbeque grill to a City Park?
15. Can you bring alcoholic beverages into the parks?
16. We recently moved here from another state. How can I get information about your youth sports program?
17. Is your recreation department accredited?
18. You conducted a basic canoeing clinic recently at LSUS. How can I get information about the program?
19. Do you conduct background checks on your youth sports coaches? Do they participate in a coaching certification program?

Permits

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1. How much does a Commercial Certificate of Occupancy cost?

Police

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1. How do I get an ABO card?
2. Where is the Shreveport Police Department Headquarters Building?
3. How do I report a crime or suspicious incident?
4. Where can I go to be finger printed and obtain a Local Law Enforcement Records Check for employment purposes?
5. How do I get a background check on someone?
6. How do I hire an off-duty police officer for security?
7. How do I make a complaint on a member of the Shreveport Police Department?
8. What is the best manner to compliment or commend a member of the Shreveport Police Department?
9. Where / how do I obtain a permit to carry a firearm?
10. Where do I complain about congested traffic or careless drivers in my neighborhood?
11. How do I establish a Neighborhood Watch in my neighborhood?
12. Where do I complain about ongoing drug sales at a residence or business in Shreveport?
13. How can I find out if a certain person is in jail?
14. How can I get a copy of a report of a crime or accident that occurred in Shreveport?
15. When is the next police exam?
16. Is there a residency requirement?
17. My neighbor has several cars in his yard that are not in running condition. Can anything be done about this?
18. How do I schedule a program for my organization, business, or school?
19. How do I find out about Jail Bonding and Visitation?
20. How do I get a Restraining Order?
21. How do I find out how much the fine is for a traffic ticket?
22. What are the juvenile curfew hours for Shreveport?
23. What is the law regarding child safety seats?
24. What is the law concerning fireworks in Shreveport?

Property Standards

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1. How tall does grass have to be before it is a violation?

Public Works

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1. How are speed limits established?
2. What Factors Are Considered Before Installing Traffic Signals?
3. Do "Slow Children At Play" signs provide protection for children?
4. Why Don't They Put Up More Stop Signs

Solid Waste

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1. How long must my tree limbs be cut to be collected?

Streets & Drainage

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1. Office Hours and location

Water and Sewerage

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1. Why does my water have an odor?
2. How can I get a water leak repaired?

Water Payment Assistance Program

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1. Who do I call to get assistance to help pay my water bill?

City of Shreveport, Louisiana