Water and Sewer Rates

The City of Shreveport completed negotiations with the Department of Justice in 2014 to correct the negative environmental impact the crumbling infrastructure has had for decades. The antiquated water and sewer system must be overhauled in order to comply with the Clean Water Act and to maintain our drinking water system. Performing that work will require over one billion dollars, resulting in unavoidable increases in water and sewer rates.

The Department of Water and Sewerage is financially self-supported by rates paid by customers. The Department receives no funding from the City of Shreveport’s General Fund. Every dollar customers pay is used to ensure that Shreveport continues to have reliable, quality water and wastewater services today and into the future.

The schedule of approved rate increases along with two sample bills is included below.

Rate Increases Per Year

Rate Type
2013 2014 2015 2016 2017 2018 2019 2020 2021 2022
Water 13% 0% 0% 2% 0% 0% 0% 6%
0% 4%
Sewer 55% 0% 14% 14% 9% 7% 7% 6% 2% 2%

Rate Changes for 3,000 Gallons

Sample Bills
Residential Home
3,000 Gallons
Current Charges
Current Bill
Charges after January 1, 2020
New Bill
Water Quantity Charge Tier 1
Up to 3,000 gallons
$1.32 per 1000 gallons
$3.96 $1.33 per 1000 gallons
$3.99
Monthly Water Charge
Assumes 5/8" Meter
$7.54 $7.54 $8.54 $8.54
Sewer Quantity Charge
$9.01 per 1000 gallons $27.03 $9.55 per 1000 gallons
$28.65
Monthly Sewer Charge
$9.01  $9.01 $9.55 $9.55
Total Monthly Bill*
  $47.54   $50.73

Rate Changes for 6,000 Gallons

Residential Home
6,000 Gallons
Current Charges
Current Bill
Charges after January 1, 2020
New Bill
Water Quantity Charge Tier 1
(Up to 3,000 gallons)
$1.32 per 1000 gallons
$3.96 $1.33 per 1000 gallons
$3.99
Water Quantity Charge Tier 2
(4,000 to 7,000 gallons
$2.63 per 1000 gallons $7.89 $2.65 per 1000 gallons $7.95
Monthly Water Charge
Assumes 5/8" Meter
$7.54 $7.54 $8.54 $8.54
Sewer Quantity Charge
$9.01 per 1000 gallons
$54.06 $9.55 per 1000 gallons
$57.30
Monthly Sewer Charge
$9.01 $9.01
$9.55 $9.55
Total Monthly Bill*
  $82.46   $87.33
*This does not include $0.50 Security fee, $1.00 Safe Drinking Water fee, $2.50 Recycling fee, or $7.00 Garbage fee.

Currently, Shreveport’s average monthly sewer and water bill is lower than other cities like Little Rock, Bossier City, and New Orleans. While these increased rates are unavoidable, the City is mindful of the impact on low-income customers.

The Shreveport Water Assistance Program, or SWAP for short, has been developed to assist low-income households on a need basis, up to two water and sewer bills per year. For information on SWAP, contact: Caddo Community Action Agency, Socialization Services or customer service for the City of Shreveport at 673-5510.

If you have questions concerning your bill, please contact our customer service division at 673-5510.