What is Universal Digital Access?
Universal Digital Access is a new initiative of the City of Shreveport and Shreve Memorial Library to provide free, home internet access using the city’s cellular network. The service is provided free of charge to Shreve Memorial Library cardholders located within the coverage zone of the city’s cellular network.

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1. What is Universal Digital Access?
2. Who is eligible?
3. How do I know if I live in the coverage zone?
4. How does it work?
5. Is Universal Digital Access available at all library branches?
6. Why is the service not available at all Shreve Memorial Library branches?
7. How can I get a Universal Digital Access Kit?
8. Is there a limit to how many Universal Digital Access kits I can check out?
9. Do I need to sign up for Universal Digital Access?
10. How long can I keep the Universal Digital Access Kit?
11. What happens if I don’t return the kit or lose the kit?
12. Who do I contact if I have technical issues with the device?