Chief Turner has 24 years of experience with the Shreveport Fire Department. Chief Turner began her career with the department on April 21, 1997 as a Fire Communications Officer I (FCO I). Throughout her career, she temporarily filled vacancies in the Division as a FCO II and Assistant Chief of Operations and Training. While working in these various positions she took the opportunity to enhance her knowledge, skills, and abilities to prepare her for any future promotions. On March 1, 2014, she was promoted to Fire Communications Officer II (FCO II). On August 24, 2015, she was promoted to Assistant Chief of Communications. On August 16, 2021, she was promoted to her current position as the Chief of Communications.
Chief Turner graduated from Woodlawn High School in 1991. In 2009, she earned an Associate of Applied Science in Business Administration from Bossier Parish Community College. In 2012, she earned a Bachelor of Science in Organizational Leadership from Columbia Southern University. In 2013, she earned a Master of Science in Organizational Leadership from Columbia Southern University.
Chief Turners' certifications include Association of Public Safety Communications Officials Public Safety Telecommunicator Instructor, Emergency Medical Dispatcher Instructor, Fire Service Communications Instructor, EMD Manager, Communications Center Supervisor Instructor, Communications Training Officer Instructor and serve as an Adjunct Instructor for APCO. EMI/FEMA, EMT-B, Firefighter I.
Chief Turner is a member of the International Associate of Fire Chiefs (IAFC), and Association of Public-Safety Communications Officials-International, Inc. (APCO).
Chief Turner is a lifelong resident of the City of Shreveport. Chief Turner is the proud wife of SFD Fire Engineer Daniel Turner. She is the daughter of Ms. Mary E. Chambers and Mr. Ernest Smith. She has one daughter and son, four granddaughters and one grandson. She enjoys spending time with her family, friends, fishing, eating crawfish and is a big fan of the Dallas Cowboys.