Request for Accommodation


An accommodation is a reasonable modification or adjustment that enables a qualified person with a disability to enjoy the same access to programs, services and activities, that are enjoyed by persons without disabilities. 

The City of Shreveport has the right, on a case-by-case basis, to determine whether a request is “reasonable” and whether or not the accommodation can be provided without jeopardizing the safe operation of the program, service, or activity. The city shall not be required to make any modification that fundamentally alters the nature of the program, service, or activity, or would result in undue administrative or financial burdens, as determined by the head of the department offering the program, service, or activity.

Requests for accommodation should be submitted as far in advance as possible, but not later than 48 hours prior to the need for the accommodation.

Please use the form below to submit a request for a modification to policies or procedures in order to equally participate in city programs, services, or activities. This form is for use by members of the public only. Current City of Shreveport employees must contact the Human Resources Department for assistance.

Although the ADA does not require the request to be put in writing, having documentation of the request is a good practice.




Accommodations to Qualified Applicants and Employees with a Disability

Title I of the Americans with Disabilities Act (ADA) requires employers to provide reasonable accommodation to qualified applicants and employees with a disability unless the employer can demonstrate that doing so creates an undue hardship to the employer or poses a direct threat to the safety of the employee or others in the workplace. An accommodation may include a change to the work environment or to the way in which a job is usually performed.

The accommodation process involves an in-depth review of the job requirements and the limitations or performance problems the employee's disability creates to identify changes or modifications that will allow the employee to perform the essential duties of his or her job.

The employer begins by reviewing the essential job duties of the position, engaging in an interactive process with the employee and conducting a careful analysis of the employee's requested accommodation. An employer may determine that providing the requested accommodation creates an undue hardship when the cost of providing the requested accommodation has a grave financial impact on the organization or is unduly disruptive.

The term "qualified" with respect to an individual with a disability means that the individual satisfies the requisite skill, experience, education and other job-related requirements of the employment position such individual holds or desires and, with or without reasonable accommodation, can perform the essential functions of such position. 

The interactive process involves a review of the accommodation request from the employee or his or her health care provider. 

The employee should be asked to provide appropriate documentation from his or her health care provider regarding the nature of any impairment(s), severity, duration, activities limited by the impairment(s) and the extent to which the impairment(s) limits the employee's ability to perform the job's essential duties/functions.

Complaints alleging discrimination against applicants or employees on the basis of disability should be addressed to:

  1. Human Resources
  2. Attention: Director Human Resources
  3. Physical Address 
    505 Travis St.
    Suite 530
    Shreveport, LA 71101

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