How do I read my water meter?
First, you need to find your water meter. Generally, your water meter is located in the front of your property between the edge of the road pavement and your property line. It is housed in an in-ground meter box, which helps protect it form the elements. Carefully remove the lid by using a screwdriver or pliers. Visually examine the area around the meter to make sure there are no harmful insects or other animals. If you have problem locating your meter, please call the Call Center at 318-673-5510 for assistance.

Second, your water meter has a set of dials, similar to the odometer of a car, that rotate as water passes through the meter, whether used or lost. With your back to the house, simply read the numbers the numbers from left to right to get a reading. Compare this reading to the "current" reading on the statement.

If your reading is not correct (high or low) on your current statement please call the Department of Water and Sewerage at 318-673-5510 as soon as possible to have your meter reread.

Show All Answers

1. Who may I contact to get assistance with paying my water bill?
2. How many meters are read each month by the Department of Water and Sewerage?
3. How many water accounts does the Department of Water and Sewerage service?
4. When will my meter be read?
5. How is my monthly water bill calculated?
6. What is wastewater?
7. What is Average Winter Consumption (AWC) and how is it calulated?
8. How is my meter read?
9. How do I read my water meter?
10. Can I have my meter re-read and is there a charge?
11. How can I check to see if I have a private leak?
12. How do I check my toilet for leaks?
13. What are some commons sources of water leaks?
14. How can I manually monitor my water use?
15. Why is drinking tap water better?
16. Tips for saving water in the bathroom.
17. Tips for saving water in the kitchen.
18. Tips for saving water while doing the laundry.
19. Tips for saving water outdoors.
20. How can I prevent my pipes from freezing?
21. How do I monitor freezing pipe conditions?
22. What can I do if my pipe freezes?
23. What do I do if a pipe bursts?
24. My Blue Recycling Can has not been picked up. Who do I contact?
25. My Green City Garbage Can has not been picked up. Who do I contact?
26. Where do I locate my water usuage on my water bill?
27. What is the customer service number?