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1. How do I apply?

See our How to Apply page for more information.

2. How do I contact the Human Resources Department?

For questions or comments about the Human Resources Department, see our contact information.

3. How long does my application stay active?

Your primary employment application will remain active for two years.

4. I applied for a job, why haven't I been contacted?

If you cannot be located, you will miss the interview and may not be considered for the current position. If there are no vacancies, or you did not score in the top three scores, you may not be contacted at all.

You will be contacted by the hiring authority only if selected for an interview.

5. Is the city an equal employment opportunity / affirmative action employer?

The City of Shreveport does not discriminate on the basis of age, sex, race, creed, color, national origin, political affiliation, or the presence of any sensory, mental, or physical disability, or any other non-merit factor.

6. What accommodations will Human Resources make for handicapped applicants?

The Human Resources Department posts notices of when a test will be given about a week or more in advance.

The City of Shreveport will provide reasonable accommodation to handicapped applicants, if requested. Please notify the Human Resources Department at least two days prior to the need.

7. What are my appeal rights?

Any complaint alleging unfairness or prejudice in an examination must be made in writing to the Human Resources Director, City of Shreveport, P. O. Box 31109, Shreveport, Louisiana 71130, within three business days following the examination.

8. What are the office hours and deadline for applications?

Human Resources's office hours are Monday through Friday, 8 a.m. to 5:00pm. Applications are accepted in the Human Resources Office between the hours of 8 a.m. and 3 p.m., Monday through Thursday, and 8 a.m. to 12 noon on Friday.

You may apply online 24 hours a day at our Current Job Openings page.

9. What does the Human Resources Department do?

The Human Resources Department of the City of Shreveport, Louisiana, provides comprehensive human resource management services for the bulk of city employment. Functions include:

• Recruitment and selection processes
• Classification and pay systems
• Policy development and management
• Employee training and development programs
• Equal employment opportunity and affirmative action programming
• Humanistic services such as Employee Assistance Programs (EAP)

For questions regarding employment, contact the Human Resources Department at 318-673-5150.

10. What is the employment process?

Below is an introduction to the employment process by the City of Shreveport Human Resources Department. It includes information on filing applications, and complaint procedures. It is hoped that with this information the applicant will better understand the "system" and will be better prepared to deal with the employment process itself.

11. What is the process used for selection of applicants?

1. Submit application by 12 noon on Friday of week advertised by mail, fax, email, or delivery
2. Application is scored the following week
3. Top 3 scores are selected for interview and forwarded to appropriate departments
4. If selected the applicants are contacted by appropriate department for interviews
5. If you are selected, your offer of employment will be contingent upon three things:
   • Criminal records background check
   • Drug screen
   • Physical

12. What jobs does the city have?

The City of Shreveport employs over 2,500 people in many different job classifications. All jobs are described and can be found in the job description books in the Human Resources Department. Each job description is divided into the following sections

• Work performed: describes the general duties and responsibilities of the job
• Minimum qualifications: lists the knowledge, skills, abilities, education, and experience requirements at time of hire or promotion

You are welcome to visit the Human Resources Department and review the job description books at your convenience. If you require additional information, please ask.

13. Why didn't I qualify?

Maybe you do qualify, but does your application clearly show you have the necessary experience and/or training as stated on the job announcement? Some of the most common reasons for rejection are:

• The application does not show the minimum amount of experience required
• The application does not show the minimum amount of education required
• The application is incomplete (something has been left out)
• Your application was received after the deadline for filing